Privacy Policy

1. Information We Collect We may collect the following information when you use our website or services:

Name, email address, and phone number. Payment information processed securely through our payment provider. Class booking and attendance history. Communications you send to us. Website usage data through cookies and analytics.

2. How We Use Your Information We use your information to process class bookings and payments, manage your account, send booking confirmations and class reminders, send marketing communications with your consent, and improve our website and services.

3. Cookies We use cookies to enhance your experience on our website. Essential cookies are required for the website to function. Performance cookies help us understand how visitors use our site. You can manage your cookie preferences through your browser settings.

4. Third-Party Services We use third-party services including Mariana Tek for booking and scheduling, and Google Analytics for website analytics. These services may collect data according to their own privacy policies.

5. Marketing Communications With your consent, we may send you marketing emails and SMS messages. You can opt out at any time by clicking unsubscribe in emails or texting STOP for SMS.

6. Data Security We implement appropriate security measures to protect your personal information. No method of transmission over the internet is 100% secure.

7. Data Retention We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your data by contacting us.

8. Your Rights You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and opt out of marketing communications at any time.

9. Children's Privacy Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

11. SMS and Mobile Information No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Contact For privacy related questions, contact us at hello@portalpilates.co or call and text +1 (786) 920-4527.